Pete Ekizian and his team were able to customize (with unique plaques) and ship 7 of the mahogany colored desk clocks to our company within a day of our order. The clocks arrived within a week.
When we discovered we'd misspelled an employee's name, Pete got us a new plaque within 3 days at no additional expense.
One clock was not securely glued to its mahogany frame, and Pete quickly sent a replacement.
Very happy with the customer service--and the clocks are lovely. A great gift for our employees.