Perfectly nice "Thank you" gift
Nice product and I love that I could customize the engraving. I needed some help from CS and they got back to me right away via email. I gave it 4 stars because there was a little piece of unsanded wood on one of the inside corners of the box. Picture attached. It wasn't major enough to return and I bet they would have taken it back If I asked. The top of the box comes completely off of the bottom and stays together with magnets. That was a surprise, but would also be an easy enough switch if I had wanted to replace the bottom half. So, it is a good product, but the quality control was off on this one. Like I said, it wasn't a major flaw, it serves my purpose well and I'm happy I found this company!
ProsEasy to order. Friendly, prompt and helpful customer service. Good quality product. Clean engraving.
ConsMinor production flaw. Quality control.