The engraving was not as it was pictured. It is confusing when you enter the letters you think you are getting them in the format that is pictured. I was disappointed that they were vertical and not horizontal.
Merchant Response:We're so sorry for the confusion, it looks like you entered the letters vertically, one on each line, so that was how we engraved them. We'd be happy to send you a new one free of charge with the letters on one row. Can you email us at firstname.lastname@example.org with your order #, last name or email that you used to place the order so we can send a replacement?