CEO BALL POINT PEN AND ROLLER PEN SET
Customer Service was excellent. Not happy about my product thou, the ballpoint pen writes of a light black color, not rich in color. The name inscription on the pen looks like scribble, cannot really read the name looks sloppy. Don't like the color of the box in person a red brown color, would have preferred a lighter wood color, and the Inscription is just too big and loud. Not happy with the product at all.
Merchant Response:We are so sorry you're unhappy with this set. We would be happy to send you a new set, maybe one of our lighter wood sets, free of charge. For the inscription, we did try and match your proof as close as possible. Please email us at email@example.com with your order #, email or last name. We'll be happy to send a replacement for you. Just let us know which set you'd like and clarify the sizing and font for your engraving.
ProsCustomer service, very helpful when tracking my order. The pens are gorgeous on the outside, but the ink is poor in quality, was better off buying a pen from staples for good ink quality.
ConsI'm not happy altogether, paid good money for the gift although the pens are gorgeous on the outside, the ink is shabby and writes like a cheap pen. The ballpoint pen is light, not a nice dark black ink. I dislike the inscription, can't even read the name, and is supposed to be a gift. The box color is too outdated, a natural wood would of been a fresh and more modern gift. The name inscribed is awful! Letters are too big and loud, instead of personal and sophisticated like a keepsake treasured box.