Just a few days before Christmas, my sweetheart mentioned that he wanted a gavel with his name and his court engraved. I thought, "Now he tells me?" and I was sure I wouldn't be able to get it by Christmas, or if I did, that it would be done incorrectly. That was not the case. The item arrived promptly, and it was perfectly engraved. It appeared just as advertised. It was a beautiful piece of wood as well, and polished to perfection. I am impressed.