The product arrived in a timely fashion, just when they said it would.
It comes in a very stylish black Zippo box, safely secured with a little foam cushion.
The engraving is perfectly centered (on both the front AND the back) ,and looks especially good with the black ice zippo. I got the fire "spell" from Harry Potter (Incendio) engraved on it for my girlfriend who is a Harry Potter FREAK! She cried she loved it so much.
I will ABSOLUTELY be returning to the Executive Gift Shop for all my personalized-Zippo needs!