The product was very nice, good price, easy to order, arrived quickly, but the engraved plate was not glued in properly. It fell out as soon as I opened the box. It was a gift so I'm glad I opened it first before it was gift wrapped. Otherwise I would have given you five stars.
Merchant Response:We're so sorry about the engraving plate! That should obviously not happen. If you'd like, we'd be happy to ship a replacement out free of charge. Just let us know if you'd like us to do that.