This card case was what I expected regarding quality and color. Only disappointment was that I requested engraving (which was free) and not done. Could be that engraving could not be done on the front but could have been done on the back. I also needed it quickly and that could have been a problem re engraving. Overall, very pleased with the purchase and my daughter loved this gift.
Merchant Response:We're so sorry you received this un-engraved. We'd by happy to engrave it for you. Just email us at email@example.com with your order # or the email you used to order and we'll take care of this for you.