I bought this wallet because of the reviews I read online. When I received it, though, I found the leather to be very thin and cheap. It took a while to verify that it was indeed leather and not plastic. The leather already had a crack in it. I returned the wallet and did not exchange as I did not think it worth trying again. I can say, however, that customer service with this company is quite good. They are friendly and communicate promptly. I would definitely buy other products from this company.