25 Questions &
26 Answers
Ryan
from sidrjohn@gmail.com asked:
August 26, 2019
What does mechanical watch mean?
1 Answer
It is a wind up style pocket watch, it does not use batteries.
Submitted by:
Customer Service
on August 27, 2019
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Julie
from Nebraska asked:
April 17, 2016
I was wondering what the clear material is that is over the actual hand movement part of the watch.
Thank you!
1 Answer
It is a scratch and shatter resistant mineral crystal lens.
Submitted by:
Customer Service
on April 18, 2016
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Kelly H.
from Chicago asked:
February 23, 2016
I'M INTERESTED IN THIS ITEM YOU HAVE POSTED ON YOUR SITE. MY QUESTION IS THIS: CAN YOU MAKE THIS INTO A POCKET LOCKET WHERE I CAN ADD PICTURES ON EACH SIDE AND WE CAN TAKE THE WATCH OUT COMPLETELY? OR POSSIBLY HAVE THE WATCH IN THE MIDDLE OPENING UP ON EACH SIDE WHERE I CAN INSERT A PICTURE?
PLEASE LET ME KNOW WHEN YOU CAN.
THANK YOU IN ADVANCE.
KELLY
1 Answer
I'm sorry, this pocket watch can only be opened in the front. There is no picture frame inside the lid but we have had customers glue a picture along the inside of the front cover. If you're looking for a true picture frame pocket watch, we have one here: http://www.executivegiftshoppe.com/3850.html
Submitted by:
Customer Service
on February 23, 2016
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Veronica
from New York asked:
February 20, 2016
Can you add that image with saying in script with our wedding date underneath 10.22.16? I attached the image. Thank you.
1 Answer
Would it be possible to email us the logo in black and white? We should be able to engrave it but we would need it in black and white.
Submitted by:
Customer Service
on February 20, 2016
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Allie
from Hawthorne, NJ asked:
January 18, 2016
HI when I am previewing the engravings, how come the script 2 line doesn't look centered?
I just want to put one letter but it looks off
1 Answer
We're so sorry, this is a java script issue. We always center your engraving, left to right and top to bottom so please don't worry if the proof looks off center.
Submitted by:
Customer Service
on January 18, 2016
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Rinux
from California asked:
October 1, 2015
Is this pocket watch only for men? I see that the majority of the reviewers bought it for their men/boyfriends.
1 Answer
This pocket watch can definitely be used for women too. It has a diameter of 1 5/8" so it is on the smaller side.
Submitted by:
Customer Service
on October 1, 2015
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Rachel
from Slidell, La asked:
August 19, 2015
I have a logo I would like engraved on the front. Is this possible? And how long for processing and shipping?
1 Answer
Yes, you can just email the logo to help@executivegiftshoppe.com. Let us know the pocket watch you're intested in and attach the logo in black and white format. We'll email you a rough proof. If that looks good, you can proceed with placing your order.
Submitted by:
Customer Service
on August 19, 2015
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Ni
from san francisco, ca asked:
July 14, 2015
Hello,
I would like to have this watch engraved on the back with the following USING script 2 line:
EVERYDAY
I realize that Sometimes. Just sometimes when people say forever. They mean it. I've learned that with God all things are possible. Love Without A Limit
1 Answer
We can do this for you but the engraving would have to be very small. If that's alright, just type what you'd like engraved on this pocket watch in the comments section of our checkout page.
Submitted by:
Customer Service
on July 15, 2015
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AJ Owens
from Reston, VA asked:
June 30, 2015
I am interested in buying this watch for my fiance as a wedding gift. I want to get it engraved with his family coat of arms. I am aware that this may be more than your normal engraving and I am willing to pay extra if necessary. I have attached a picture of the coat of arms (I would want it without color of course) Could you please tell me if this is possible? Thank you for your time.
2 Answers
We could possible do it but we would need the Coat of Arms in black and white line art format. Is it a possibility to get it to us in that format? Please let us know if you need a little more clarification on the format.
Submitted by:
Customer Service
on June 30, 2015
Most Helpful Answer
Thank you for your reply. I have attached a black and white outline of the wells coat of arms. Please let me know if this will work. Thank you very much for your time!
Submitted by:
AJ Owens
on June 30, 2015
from Reston, VA
Most Helpful Answer
Christine Intartaglio
from Fort Myers, Florida asked:
May 19, 2015
I want to order this watch and have added in my personal message for engraving, however once "in the cart" the order is showing the message to ALL be on the 'FRONT' side. But when typing it the order page is reads FRONT and BACK side engraving. AND the "preview" shows front and back. Can you tell me if this will indeed be engraved on BOTH side or just the FRONT side. I would like to know before I place the order. As I stated it is not reading like that in the cart.
1 Answer
I'm so sorry for the confusion, in the cart it does not show whether the engraving is on the front or back but it will be done exactly how you confirmed it before adding it to the shopping cart. After you place your order, if you're unsure at all, you can reply to the email confirmation you'll receive and request a proof before engraving. Thanks!
Submitted by:
Customer Service
on May 19, 2015
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Tanya
from Oviedo, FL asked:
April 30, 2015
What can I compare to this watch for size purposes?
1 Answer
The diameter is 1 5/8" across. I hope that helps!
Submitted by:
Customer Service
on April 30, 2015
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EBeth
from ks asked:
April 27, 2015
Does this watch have a warranty? And if so, what kind of warranty?
1 Answer
This pocket watch, along with all of our pocket watches, has a lifetime warranty.
Submitted by:
Customer Service
on April 27, 2015
Most Helpful Answer
mary
from Madison, NJ asked:
December 12, 2014
Is the watch sterling silver or just silver in color?
1 Answer
It is silver in color and made of brushed stainless steel.
Submitted by:
Customer Service
on December 12, 2014
Most Helpful Answer
Elania
from Texas asked:
November 21, 2014
Where can I see what exactly the font looks like? I know front and back is available, but – would it be possible to engrave on the inside of the front covering? Meaning on the space opposite from the face of the watch?
1 Answer
If you check the Personalize It box, you'll be able to enter the engraving you'd like for both teh front and the back. Check the Preview Personalization button below where you enter the text to view what it will look like and edit it if you'd like to. We can't engrave the inside of the pocket watch, sorry, there is a swirled pattern there that can't be engraved over.
Submitted by:
Customer Service
on November 21, 2014
Most Helpful Answer
Regarding the engraving locations: Does "back" mean the inside of the cover, or the actual back of the watch?
1 Answer
The inside cover can't be personalized, it has a swirled pattern that can't be engraved over. The back means the back of the watch itself.
Submitted by:
on April 9, 2014
Most Helpful Answer
If I choose monogram, will the message come out ok?
1 Answer
The monogram fonts are made for 3 letters exactly, they won't work otherwise. If you'd like to engrave a monogram and some text, choose the monogram font and enter 3 letters for the first line (First Initial, Last Initial, Middle Initial). Then enter your text and let us know in the comments section of the checkout page what font you'd like to use for the text.
Submitted by:
on April 9, 2014
Most Helpful Answer
I am planning on buying 7 of these all engraved. Can I get some sort of deal on them? Perhaps a military discount?
1 Answer
Sure, just enter the coupon code egscoupon110 to receive 10% off your order ($250.00 minimum).
Submitted by:
on April 9, 2014
Most Helpful Answer
is it possible to have the inside engraved?
1 Answer
Sorry, it is not possible to engrave the inside cover of our pocket watches. They all have a swirled pattern that can't be engraved over.
Submitted by:
on April 9, 2014
Most Helpful Answer
What fonts are available to use for the engraving?
1 Answer
Just check the Personalize box above the Add to Cart button on this item page and you'll be able to enter your engraving, choose your font and preview what it will look like.
Submitted by:
on February 17, 2014
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Does the watch come with the chain?
1 Answer
Yes, this watch comes with a 12" pocket watch chain.
Submitted by:
on August 24, 2013
Most Helpful Answer
Do you center the words? Or do I have to center it?
1 Answer
We always center the engraving on all of our pocket watches both left to right and top to bottom.
Submitted by:
on August 24, 2013
Most Helpful Answer
Does this pocket watch includes batteries? Does it come in a presentation box? Can the box be engraved? If I don't choose standard shipping, is there extra charges? Is there any way to see a preview of my final product with the personalization engraved?
1 Answer
It does include batteries and come in a presentation box. The presentation cannot be personalized. We do offer faster UPS methods and there are extra charges. You can see the extra charges on our billing/shipping page by choosing the shipping method and hitting apply. If you'd like to see a preview of the final product, just let us know in the comments section of the checkout page that you would like to have an engraving preview emailed to you for approval.
Submitted by:
on August 20, 2013
Most Helpful Answer
Hi, is the engraving done by hand or machine? Is it possible to have part of the message done in Chinese characters?
1 Answer
All of our engraving done on our pocket wacthes and in fact on all of our products, is done by machine. Unfortunately we can only engrave in English letters and numbers.
Submitted by:
on March 28, 2013
Most Helpful Answer
The diameter that's listed, 1 5/8", is that the face diameter, or the case diameter?
1 Answer
1 5/8" is the diameter of the case, or whole pocket watch. The face covers almost the whole pocket watch though.
Submitted by:
on March 13, 2013
Most Helpful Answer
Can you engrave an image - jpeg provided?
1 Answer
We can only engrave logos or images on orders of 10 pocket watches or more. If you need that many, email us at help@executivegiftshoppe.com with a copy of them image.
Submitted by:
on November 29, 2012
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