Great customer service beautiful product
The product itself is great. This was the second time I ordered this exact lighter. The first time everything was perfect. Unfortunately the second time I couldn't even make out the words inscribed they were so small. I did contact customer service and was offered a new one. But By the THIRD one still wrong I gave and just quit trying to get what I ordered. I'm very disappointed and disheartened. This lighter was a replacement for one lost in a major community fire. I will say customer service was pleasant to work with and very accommodating. I will still purchase from here as I've never had a negative experience before and the quality is high and shipping is fast.